Caitlin is a senior product designer and front-end developer.

📍Currently @ Scotiabank
⌛Previously @ theScore

See my work

Companies I've worked with

Work

Sportsbook Wire Transfers

Designing the capability for sports fans to make wire transfers in theScore Bet and ESPN BET.

TheScore | 2024

Muse Design System Reference Site

Conducting user research to determine how to document and organize Cisco's design system.

Cisco | 2022

Accounting Firm Website Redesign

Redesigning a website for a Chartered Professional Accounting firm S+C Partners.

Collective Experience | 2019

OTP for Adding & Editing Interac Contacts

Countering account takeover fraud by implementing One Time Passcodes to high-risk flows.

Scotiabank | 2025 | Coming Soon

About

Hey there! I'm Caitlin, a senior product designer and a graduate of the York University & Sheridan College Bachelor of Design program in Toronto. I design and live by the motto "Clarity is kindness."
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I'm immensely detail-oriented and thoughtful, and I find joy in connecting with others and bringing order to chaos. I mentor avidly in my community and also enjoy connecting as a mentee with other designers and leaders. My non-linear path as a teacher, web developer, and designer has shaped me into an empathetic, cross-functional collaborator with a unique ability to understand product development from various perspectives.

When I'm not designing, you'll likely find me exploring nature, lost in a sci-fi world, jamming on a guitar, or gaming.

Testimonials

"As a UI/UX Designer, Caitlin brought an incredible mix of collaboration, deep user research expertise, and creative problem-solving to the table. Throughout the project, she consistently advocated for the user, transforming complex challenges into thoughtful, intuitive design solutions. Her ability to ground our design direction in solid research was instrumental — the foundation she built had a lasting impact, continuing to benefit users well beyond the initial launch."
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- MElissa Pagan, UX/UI designer @ cisco

"Caitlin has a remarkable ability to translate complex problems into intuitive, user-centered solutions. Her design work on several areas of the payments space not only met but exceeded our expectations, delivering an intuitive and highly functional product. Additionally, Caitlin's positive attitude and resilience under pressure made her a valuable asset to our team."
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- NICOLE NASH, product manager @ thescore (Penn Entertainment Inc.)

"Caitlin's ability to produce high-quality, compelling creative while juggling competing priorities and deadlines within the business, and her willingness to empathize and collaborate with different teams is something to be desired in any designer. I can see her excelling in any design role she takes on—she is wonderful to work with and always finding ways to add value to our customers and the business."
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- Nicole Aysan, global creative strategist @ Cisco

"Caitlin is an incredibly talented designer with the ability to conceptualize and deliver impactful pieces. She makes all projects she is involved in better and has produced pieces that were leveraged by our CEO, SVPs and local sales leaders. She is reliable, consistently executes a high quality of work, and is always building on her skills to add value to our business."
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- Jennifer Rideout, Canada Marketing Manager @ Cisco

Contact

I'm currently open to new opportunities! Feel free to connect at caitchu[@]gmail.com or use the following form.

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